Keeping
It Simple
Your Territory Sales Manager
and your Customer Service Coordinator are your contacts for solutions
to your environmental service needs. They can work with you to evaluate
your needs and then walk you through the simple steps needed to efficiently
manage your waste streams. They can arrange for the management of your
waste streams using a number of different technologies including incineration,
recycling, landfilling and deep well injection. Finally, you
can also work with our Field Services Project Manager who will provide
you with a detailed proposal to meet your field services needs.
Step 1 -
Waste Stream Approval
Should your waste require
treatment or disposal, then the waste management process will start
with Waste Stream Approval. We will ask you to complete a Waste Product
Survey (WPS) form which will provide us with detailed information about
your waste stream and assist us in recommending the most appropriate
treatment technology as well as in determining pricing and handling
of the material. Click here to download a copy of the WPS form in Adobe
Acrobat .pdf format: WPS
Form. You can view and print this form and then fax it back
to the Customer Service Department when it is completed.
Along with the WPS, for
new waste streams, we ask you to submit waste component verification
information to confirm that the constituents are at the concentrations
indicated on the WPS. This can either be a Material Safety Data Sheet
(MSDS), current analytical data, or copies of product labels, which
show the constituents. If you need assistance with component verification,
we can arrange for analysis of a sample of your waste stream.
Once our chemists have reviewed
the WPS data, the Customer Service Department will send you a Quotation
and a Service Agreement (Waste Management Agreement or WMA) to sign
and return to us.
Third
party customers (including
TSDFs, brokers, consultants):
please contact our Sales Department for more information on service
agreements. Click this link to e-mail our Sales Department for information:
sales@rossenvironmental.com.
After you complete the Service
Agreement, and approvals are in place, you can call to schedule shipment
of your waste materials.
Step 2
- Scheduling
Scheduling your loads for shipment is a very simple process. You can
contact your Customer Service Coordinator either by phone at 1-800-878-7677
or by e-mail to customerservice@rossenvironmental.com.
You can also contact the Ross Environmental Logistics Department by
phone at 1-800-783-6555 or e-mail to: scheduling@rossenvironmental.com.
You can also click here to download a Scheduling Request form in .pdf
format: Scheduling
Request Form. This is another form that you can view and print and
then fax back to the Customer Service Department after it is completed.
If you use an outside carrier to transport your wastes (transporter
other than Ross Transportation) please review the Outside
Carrier Scheduling & Receiving Requirements prior to shipping.
(This form is in .pdf format so you can download and print it.)
When scheduling shipments, remember that only waste streams and containers
that have been quoted can be shipped. The WPS number, container size
and container count information are needed for each waste material that
is being scheduled.
For more information on shipping materials, see the factsheet on Container
Labeling & Marking (click
here for a .pdf version). All
of these factsheets and more in the Download Center can be viewed and
printed.
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even easier.
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